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On-Call Scheduling
On-Call Information Line
Physician Communication
Call Recording
Medical Staff Office Broadcast Tool
Electronic Directories
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 Overview

Your Quest:
To better coordinate, improve and ensure accuracy of on-call scheduling and to enhance communication between hospital and medical staff members.

The TelQuest Smart Solution:
DocLink, an all-in-one web-based communication tool that electronically manages on-call scheduling, automates communication between physicians and hospitals, and provides automated call/page tracking, call recording, Medical Staff Office broadcast communication abilities, an on-call information line, and electronic staff directories.

  • Imagine an on-call scheduling system that automatically calls, faxes, emails and pages physicians to remind them when they are on-call.

  • Imagine a system that not only updates schedules in real-time when physicians swap on-call assignments but alerts all concerned parties — the ER, answering services, group practice administrators, etc. — that assignment changes have occurred.

  • Imagine an intelligent communications system that enables you to call, fax, email or page a physician from any PC within your organization and that automatically tracks these communications, as well as the physicians’ responses to them.

  • Imagine a system that allows a physician to access on-call schedules from any telephone and connect to the relevant on-call physician.
At TelQuest, we didn’t stop with just “imagining.” We made this idea into a smart, effective solution called DocLink.

DocLink:
Close the link on coordinated communication, powerful on-call scheduling capabilities, and improved productivity and patient safety with one revolutionary tool.


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